I am an experienced climber

• What facilities do you have at The Reach?
• What are the prices?
• I want to bring a guest or guests (children or adults
• I want to find other people to climb with
• I've done bouldering, but want to get into roped climbing
• How do I start lead climbing?
• I want to come with friends for an instructed group session

I am new to climbing

• What's the easiest way to start?
• What are the different types of climbing I can do at The Reach?
• I just want to give it a go, with an instructor, for an hour or so
• I want to come with a group of friends
• I want to find other people to climb with

I am looking for something for my child to do - they're aged 7-17

• I want to book my child on a fun session
• I want to book a party or private session with an instructor
• What do I need to do in order to bring my child climbing?

I am looking for something for my child to do - they're under 7

• I want to book a private session with an instructor (1-4 participants)
• What do I need to do in order to bring my child climbing?

What are your bank holiday opening times?

On Bank Holidays we operate to our Weekend opening times, from 10am until 7pm.

However, we are closed on Christmas Eve, Christmas Day, Boxing Day, New years Eve and New years Day.

I've booked a place on a climbing course, but I can't make it. Can I cancel?

For basic skills courses, taster sessions and fun sessions, bookings are non-refundable.

For private tuition, parties, corporate or youth and school group bookings, cancellations made with less than 2 weeks notice incur a charge of 50% of the session fee; sessions cancelled or changed with less than 1 week's notice must be paid for in full.

What should I wear for climbing?

We recommend that you wear comfortable, casual clothing that will not restrict movement. Trousers and a T-shirt would be fine, although the climbing area is not heated, so please have suitable warm clothing in cold weather.

Climbing shoes can be hired from reception if you do not have your own. Children should wear clean trainers or plimsolls if they do not have their own climbing shoes.

Rings should be removed prior to climbing as they can cause injury to fingers. We also advise that you do not wear bracelets or watches as these can get damaged.

Is there somewhere to park my car or bike?

On the estate there is a designated car parking area, accessed by turning right just inside the front gates.

There is also a loading bay directly outside our front door available for late night and weekend parking only. Please do not park in this area before 6pm during the week as lorries need to use this space.

There is a bike lock-up area inside the big roller doors to the right of the reception.

end faq