For beginners over 14 we would highly recommend bouldering as a starting point. This requires no ropes, and is an accessible and quick way to learn your climbing basics.
See how do I start climbing today for details.
We offer a great value introductory course to teach you the basics of top-rope climbing. Suitable for complete beginners and those whose skills are a little bit rusty. It will give you everything needed to register for unsupervised roped climbing.
Check out our introduction to roped climbing page for details.
A 30 meter rope will work on all of our lead walls.
We have a selection of lead anchors at the top of the walls, including Screw Gates, 2 opposing quick draws, Eldered 'Topper Stations' & Petzl 'Easy Top Anchors'. Best practice is to always lower off from the anchors (not from the last quick draw). Please ask our desk team if you are unfamiliar with any of these anchor systems.
Every top-rope & lead line has a ground anchors in place. You can borrow a ground anchor attachment using your keys as deposit.
If your child is aged 7-17, yes! We run lots of 'Kids Club' sessions for this age group at weekends and during school holidays.
These are 90 minute fun climbing sessions, supervised by an instructor, with all equipment included.
Suitable for complete beginners and possible to book over and over again, these sessions give lots of scope for climbing development.
These sessions book up fast so please make sure you book in advance.
Yes. We have a few different options depending on the size of the group and the ages of the participants:
For larger groups of 5-12 participants, all participants must be aged 7+
For smaller groups of up to 4 participants, all ages can participate
In all cases, sessions are tailored to the ability of the people in the group — no previous climbing experience necessary.
See our instructed groups page for details.
An adult who has registered at the centre and proved competency, may supervise up to two guest climbers, taking full responsibility for the safety of those people. The supervising member cannot climb. A supervision form must be completed prior to the climbing session for each guest.
See our bringing guests page for more details, including our supervision rules.
If you are not a registered climber then your child can either climb with someone who is, or you can book your child onto an instructed session instead.
Yes you can! But please discuss with our team where the pram will be safest to park away from any 'fall zones'.
Infants must stay in the pram at all times.
Once they are toddling, they will need to be registered on our system with supervision forms signed by an experienced climber.
On Bank Holidays we open from 10am until 7pm.
However, we are closed on Christmas Eve, Christmas Day, Boxing Day, New years Eve and New years Day.
For basic skills courses, taster sessions and fun sessions, bookings are non-refundable.
For private tuition, parties, corporate or youth and school group bookings, cancellations made with less than 2 weeks notice incur a charge of 50% of the session fee; sessions cancelled or changed with less than 1 week's notice must be paid for in full.
We recommend that you wear comfortable, casual clothing that will not restrict movement. Trousers and a T-shirt would be fine, although the climbing area is not heated, so please have suitable warm clothing in cold weather.
Climbing shoes can be hired from reception if you do not have your own. Children should wear clean trainers or plimsolls if they do not have their own climbing shoes.
Rings should be removed prior to climbing as they can cause injury to fingers. We also advise that you do not wear bracelets or watches as these can get damaged. Long hair should be tied back.
On the estate there is a designated car parking area, accessed by turning right just inside the front gates. Parking there is free, but spaces cannot be guaranteed.
There is a bike lock-up area inside the big roller doors to the right of the reception. If you forget you bike lock, we may be able to lend you one for your visit. Please ask at reception whether one is available.
Yes, we have lots of locker space available for storing all your valuables. Just bring a £1 coin to release the key (you get your £1 back when you return the key). We also sell reusable locker tokens which you can use instead of a coin.
We have a few extra large lockers - but cannot guarantee availability. Please ask at reception if needed.
Climbing is suitable for all ages. We've had participants under 2, as well as those over 90.
Some of our instructed sessions have age limits for young people — you can use the filters on our 'What can under-18s do at The Reach' page to see the options for different ages.
Under 18s cannot use the cafe (unless under the signed supervision of an adult member) or the training room, and cannot supervise others.
There are no weight restrictions for bouldering and roped climbing. Ground anchors are provided to assist lighter belayers with heavier climbers.
The auto belay devices have a maximum user weight of 23 Stone or 150 KG.
No. For safety reasons, customers cannot bring animals into the centre.
No, you do not. Anyone over 18 may use the cafe, though non-climbers must keep within the marked areas within the centre to keep them out of the fall zones of the climbing walls.
Under 18s can only be in the cafe under the supervision of a registered member.